Contact

One person reads this inbox, and replies are usually quick.

Email

support@ykiprep.com

YKI Prep is operated by Youssef Belhaj Amor, a private individual based in Finland.

What to write about

Your account or the exercises

Something not working, feedback that looks wrong, or a suggestion. Tell us what you were doing when it happened and we can usually find it.

Payments and refunds

Refunds are given within 14 days of purchase, no reason needed. Include the email address you paid with.

Your data

Requests to see, correct, export or delete your data. We answer within one month, as the GDPR requires.

Questions we cannot answer

We are not connected to the organisations that run the YKI test or decide citizenship, so we cannot tell you your official result, register you for the exam, or say what Migri will decide about your application.

For registration and official results, see yki.opintopolku.fi. For citizenship, see migri.fi. To understand what your own grades add up to, our result guidance tool explains the rules.